The Kings Hotel
Staying with Us
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Terms & Conditions

Accuracy of Details

Whilst every effort has been made to ensure accuracy, please remember facilities and services may alter. All details are accurate to the best of our knowledge at the time of publication. However, we cannot be held responsible for changes which occur from time to time.

Links

All links provided from www.kingshotelnewport.co.uk are done so in good faith, to offer an additional facility to visitors of this site. The Kings Hotel is not responsible for any content held within any such websites, nor for any links contained in them. The inclusion of external links does not signify any endorsement by The Kings Hotel.

Reservations

Click the search button to check availabilty and make your reservation. For any other enquiries please use the 'Booking Form' accessed from the Book Today! panel on the home page which will enable you to make a quick, user-friendly online enquiry. We will then respond as soon as possible to confirm your booking or offer alternatives if your chosen options are not available. In the event that you have to cancel a reservation, please contact the hotel direct on 01633 842020 or email [email protected]

Cancellation Policy

Cancellations for a hotel room reservation must be received no later than 12 noon day arrival.* SuperSaver reservations cannot be altered, transferred or refunded. For full details of our cancellation policies and deposit requirements, please check at time of booking.

* Not applicable to large parties, coach parties or special events bookings. Deposits are non refundable and cannot be altered or transferred. For any Special Event Days the full balance is required 7 days prior to arrival and is non refundable. Special Event days include major sporting events, concerts etc.

Rate and Tax/Service Charge Details

For tax and service charge information please refer to the rate information at time of booking. All displayed rates and benefits are intended for 1 person for single room bookings, 2 persons for double room bookings and 3 persons for triple room bookings.

Credit & Debit Cards

The following cards are accepted at The Kings Hotel:

  • MasterCard
  • Visa
  • Maestro
  • American Express
  • Diners
  • Switchv
  • Solo
  • JCB

At The Kings Hotel we are committed to keeping your personal information safe. Your credit or debit card details will not be retained after full payment has been received and will be disposed of safely and securely.

Arrival and Departure

Rooms are available for occupation from 2pm on the day of arrival. We ask guests to check-out by 11am on the morning of departure, to allow Housekeeping time to prepare the room for our next guests.

Early Arrivals and Late Departures

We will do our best to accommodate any early arrival or late departure requirements you may have. Our usual check in times are after 2pm with check out before 11am. If your arrival is early in the day and you prefer immediate access to your room (before 2pm), we recommend that you contact us in advance; similarly, for late departures, advance notice will help us to accommodate your needs. We cannot guarantee early or late access to your room unless previously arranged and agreed. An extra charge may apply.

Extending Your Stay

Extensions can be arranged subject to availability and prevailing rates, and are subject to a possible rate change.

Family Plan

The Kings Hotel makes no additional charge for children under three years old occupying the same guest room with parents or guardians (space permitting). Special rates may be available for two adults and two children under twelve years of age occupying two rooms, subject to availability. For reservations and information, please contact the hotel directly to make the best arrangements.

Or alternatively:
Children under 3 years sharing the room with parents are given a complimentary cot, but will be charged for all other benefits featured in the package price (breakfast etc).